Help Center

Help Center

Frequently Asked Questions

How long does it take?

What payment options are available?

What is your returns and refunds policy

Do you have minimum order quantities

What is the Digitizing fee?

What format must my logo be in?

I have original design file, do I have to pay digitizing fee?

How many colours can you embroider in a logo?

How big can my logo be embroidered?

Can I come and see samples?

Do you provide sample orders

Do you charge a setup fee?

Can I brand my own hats?

Can I come and collect my order in person?

Can I place an order via email?

Can I have a logo or name in more than one position on a cap??

Can I choose the position and size of the logo?